Shipping & Information

TERMS OF SALE

These terms and conditions are applied to all orders placed on the website www.agustems.com/.
By confirming your order, you agree having read all these terms and conditions and accepted them.

The website www.agustems.com/ reserves the right to modify these conditions at any moment. The applicable conditions are those written at the moment of the order.


PRODUCTS AND PRICES

Prices are indicated in Euros all taxes included, and excluding shipping costs.

The shipping costs vary according to the country and are indicated to the buyer during the validation process.
The total amount in EUR(€) to pay is indicated at the end of the process.

The photographies associated with the products or services offered by the website are not contractual and cannot be subject of any claim.

If you wonder to order for professional purpose, you can contact us by e-mail: [email protected]/.


PAYMENT

The website accepts the following payment methods :

- By credit card : We are accepting most of credit or debit card providers (VISA, MasterCard.) thanks to our partner Stripe. Stripe platform is a payment module designed for professionals, one of the most important with Paypal. For more information on this platform, please refer to their security standards.

Your order will only be shipped after we received the payment. In case of problem with the acceptance of your payment, the order will be automatically canceled and you will be notified by any available way.


DELIVERY

Products are shipped worldwide from Barcelona, to the address you provided at the time of ordering.

After the payment received, orders are usually shipped within 2 to 4 business days. All of our deliveries are using private delivery services.

The customer certifies the delivery informations are correctly transmitted and is responsible for any mistake. In case of mistake, lack of information, the website www.agustems.com/ will not be able to process and deliver your order. The website reserves the right to refuse orders for any other legitimate reason.


RETURN PERIOD

The buyer has a period of 14 working days to return at his own expense items that do not convinced him, for an exchange or refund. This period starts from the day of delivery. All returns must be reported in advance by email to: [email protected]/.

This right of return is without penalty, with the exception of shipping and return costs. Items must be returned in their original packaging and perfect condition for resale. Otherwise, the products will not be refunded, returned or exchanged. In the case of using the right of return the buyer has the choice to request either the refund of the sums paid, or the exchange of the product. In this case the return will be at the buyer’s own cost.


PERSONAL DATA PROTECTION

The nominative informations collected from customers are essential for the processing and shipping of orders. All these are kept confidential by the website which will not communicate them to a third party.


INTELLECTUAL PROPERTY

Any unauthorized reproduction or use of texts, comments, illustrations and photographies used on the website www.agustems.com/ are strictly prohibited.


NOTICE

The terms and conditions of sale described in this page concern the website: www.agustems.com/.

CONTACT

[email protected]